Shipping Policy

Processing & Shipping Times
We process all orders within 1 business days (excluding weekends and holidays). Once processed, orders are shipped and typically arrive within 3-5 business days, depending on your location.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: Free

• Expedited Shipping: Rs. 450 (Except when otherwise stated)

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

Shipping Restrictions
We currently ship to [list of countries or states]. If your location is not listed, please contact us for special arrangements.

Lost or Delayed Shipments
We are not responsible for shipping delays caused by carriers, weather conditions, or other factors beyond our control. If your package is significantly delayed, please contact us, and we will assist in tracking your order.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within [X] days of delivery. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.

Returns & Exchanges
For details on returns and exchanges, please visit our return policy page. 

Contact Us
If you have any questions about our shipping policy, please reach out to us at hello@plantoart.com